Categories
NOC Support

Check SMS Interactive Balance

Check SMS Interactive Transaction Balance Per Telco Buka CMS > Pilih Role NOC, Org SGM, Region : Surabaya. Search SMS INTERACTIVE TRANSACTION. Cek Quota sms per telco (TSEL, XLAX, ISAT), BLAST dan Whatsapp beserta end date (end date selalu di akhir tahun). Lakukan search by end date > ‘2021-12-31 23:00:00’. Jika ada telco yang tidak […]

Categories
NOC Support

Check Cakra Balance

Check Cakra Balance (Reguler & OTP) via WEB CakraFlash Masuk Web CakraFlash > Login.https://sms.cakraflash.com/ Cek Saldo pada pojok kanan atas web.

Categories
NOC Support

Check MCash Transaction Success

– Get Data Customer Invoice via WEB Cyrus (Weekly) Buka web Cyrus > customer invoice, masukkan Trx time yang diinginkan > Klik Search. Klik logo (Export to CSV).

Categories
NOC Support

Add Cancellation Physical Reward

Menambahkan Material Receipt sesuai Catalogue yang tersedia Cek email Cancellation Physical Reward. Buka CMS > Material Receipt. Buat record baru Isi: Document Type = MM Receipt. Bussiness Partner = Standar Save. Pada Receipt Line, create new record, isi: Product = produk yang ingin dibatalkan. Quantity = jumlah produk yang dibatalkan. Save. Kembali ke Material Receipt, […]

Categories
NOC Support

Check GoPay Transaction

Get Data GoPay via WEB IRIS (Monthly) Masuk ke Web IRIS > Login https://app.midtrans.com/iris/ Username : support@smile-interactive.com. Buka tab Payout > Payout History. Pada kolom Created at Start Date, pilih tanggal awal bulan. pada kolom Created at End Date, pilih tanggal akhir bulan. klik apply > klik Download as CSV. Cek Email, terdapat email yg […]

Categories
NOC Support

Check Saldo MCash

Check Saldo GoPay via WEB IRIS Masuk ke Web Cyrus > Login https://cyrusku.cyruspad.com/customerh2h/login.aspUsername : seruniweb. Klik Customer > Cek Saldo

Categories
NOC Support

Check Saldo GoPay

Check Saldo GoPay via WEB IRIS Masuk ke Web IRIS > Login https://app.midtrans.com/iris/ sername : support@smile-interactive.com Cek Current Balance.

Categories
NOC Support

Payout MCash

Request Redeem Payout MCash via WEB Cyrus Buka CMS > Create MCash Request. Isi Limit Query = (gunakan maksimal 50 agar tidak terjadi pending atau error. Klik OK.

Categories
NOC Support

Payout GoPay

Request Redeem Payout Gopay & Approve / Rejected via WEB IRIS Buka CMS > Create Payout Gopay > Klik OK. Masuk ke web IRIS ( https://app.midtrans.com/iris/ ) > Login Username : support@smile-interactive.com Buka tab Payouts > Pending Task. Centang semua record – Klik Approved

Categories
NOC Support

Daily Inventory

Rekonsiliasi Usage Reward & Traffic Message (SMS & WhatsApp) Per Hari Buka drive support. Cari file Daily Inventory (2021). Masuk ke Tab AlternativeSMSBulk QTY VENDOR Untuk SMS Bulk Reguler: Buka https://sms.cakraflash.com/ Klik ujung kanan atas > Pilih Executive Report. Cari tanggal yang ingin di report. Catat Kolom #SMS ke File Daily Inventory pada kolom Qty […]